Bahasa inggris bisnis1# tugas 11

Group:

1.      Balqiis Salwaa A.U                 ( 21216335 )
2.      Indriani Raraswati                  ( 23216518 )
3.      Nicolaus Try Kurniadi            ( 28216114 )
4.      Nurul Fitriani                          ( 28216444 )
5.      Rika Febriani                           ( 26216412 )

ASSIGNMENT 11

Making a formal invitation.
Create a formal invitation on a piece of paper containing: the main contents, schedule, dress code and RSVP.

PT. VERY GOOD

Jl. Sari Wangi No. 52 Jakarta 12456

Phone.021 567281627 Fax.021 2562719 Mobile. 0812647482917

Email: info@verygood.com

Number: 22 / PT MJA / SU / 9/19
Regarding: Birthday Invitation

Dear Mr / Ms
Investors, Commissioners and Colleagues
PT. Berry Cool
In Place

With respect,

  In order to commemorate the company's 25th birthday (silver birthday), we as the board of directors of PT. Very Good intends to invite the Mr and Mrs /Ms to able to attend the company's anniversary event in the form of a Gala Dinner and entertainment that will be held on:
Day, Date : Saturday, December 15th 2018
Place : The Rizt-Carlton Ballroom, Mega Ring Road Kuningan Kav. E.1.1 No.1,
Mega Kuningan, Jakarta 12950.
Time :7 PM – Finish
Dress Code :Glamour.

Thus the invitation letter from us. For your participation and attendance, we say thank you.

Jakarta, December 2, 2018

Best regards,

Feri Ferdian

Director of PT. VERY GOOD

Create a formal letter about accepting and rejecting the invitation politely.
Accepting

PT. TUTY FRUITY 

Jl. Gajah Mada No. 46

Surabaya

December 5th 2018

PT. VERY GOOD
Jl. Sari Wangi No. 52
Jakarta

Dear PT. VERY GOOD,
            My husband, Ary and I are so happy to hear about your company birthday party. We pleased to know that you thought of us are part of very important occasion in your company.
           We will be driving down to Jakarta to visit your company birthday party. We are excited to meet you and wish to congratulation of you personally.

Sincerely,

PT. TUTY FRUITY

Rejecting

PT. TINY WINY BITY

Jl. Sudirman No. 96

Bandung

December 6th  2018

PT. VERY GOOD
Jl. Sari Wangi No. 52
Jakarta

Dear PT. VERY GOOD,
         Thank you for inviting us at the birthday event of PT. VERY GOOD 25th. We really want to attend the event, but we are unable to attend because there is a trip business that held every year.
         So, we really sorry that we were unable to attend the event. We are sure you can understand that reason. For this refusal, we apologize profusely.

Sincerely,

PT. TINY WINY BITY

Reply for attending

PT. VERY GOOD

Jl. Sari Wangi No. 52 

Jakarta

December 9th 2018

PT. TUTY FRUITY
Jl. Gajah Mada No. 46
Surabaya

Dear PT. TUTY FRUITY,
We already accepted  your message and we really thankful because you can attend our company’s birthday party. Don’t forget to fill a RSVP and contact our secretary. And for more information you also can ask to our secretary, Mikha.
We are looking forward to your attendance. Have a safe trip to here.

Sincerely,

PT. VERY GOOD

Reply for rejecting

PT. VERY GOOD

Jl. Sari Wangi No. 52

Jakarta

December 6th  2018

PT. TINY WINY BITY
Jl. Sudirman No. 96
Bandung

Dear PT. TINY WINY BITY,
We already accepted your message and don't feel any pressure because you unable to attend our company's birthday party. Don't forget to fill the RSVP and contact our secretary, Mikha.
We hope next year you will able to attend our company's birthday party. Have a safe business trip.

Sincerely

Bahasa inggris bisnis1# tugas 10

Group:
1.      Balqiis Salwaa A.U                 ( 21216335 )
2.      Indriani Raraswati                  ( 23216518 )
3.      Nicolaus Try Kurniadi            ( 28216114 )
4.      Nurul Fitriani                          ( 28216444 )
5.      Rika Febriani                           ( 26216412 )

ASSIGNMENT 10
Giving a formal presentation.
Explaining smart ideas.
We think about upgrading our hotel facilities with something like a mall, bar, gym and others. so the customer don't have to spend more time to walk around because we have everything here. 
On the rooftop, we will build more facilities for the customer with the infinity pool and fields for outdoor activity.
We will upgrade our accommodation with have an electric car or a golf cart to deliver our customer to their room so they will not waiting a bell boy to deliver their suitcase.
We will rent our car to the customer so it will make them easier to travelling.

Raising and answering questions from the audience.
Audience 1 : "If a customer holding an event that will attend by many people, what suitable and comfortable accommodation that we will be given to them?"
Mr. A : "We will give two types of vehicles, with different capacities and facilities. First is a van car that has TV facilities, massage chairs, mini-refrigerators, but the capacity can only around 10 passengers. And, second is premium royals buses, which have karaoke facilities, wi-fi, reclining seats and the capacity around 25 passengers."
Audience 2 : "If  a customers want to rent a swimming pool for a private activity, is it possible?"
Mr. A : "If you rent a swimming pool for a private activity. We will say they can't rent the swimming pool. Because our swimming pool in our hotel is a public facility. So, everyone can use it"

Ending the presentation and giving them a conclusion.

• So, we will upgrade our facilities in our hotel with something like a mall, bar, and an infinity pool on the rooftop so our customer will feel relieved and happy when they stay at our hotel. We also will have an electric car so the customer can just sit and the driver will drive them to their room with their suitcase. For accommodation the customer shouldn’t worried because we can rent them a van car or a premium royal bus so we will pick up them. But, if our customer want to rent a public facilities for their private activity we will say no because every customer can use it.

Bahasa inggris bisnis1# tugas 9,

Group:
1.      Balqiis Salwaa A.U                 ( 21216335 )
2.      Indriani Raraswati                  ( 23216518 )
3.      Nicolaus Try Kurniadi            ( 28216114 )
4.      Nurul Fitriani                          ( 28216444 )
5.      Rika Febriani                           ( 26216412 )

ASSIGNMENT 9
Controlling the discussion in a meeting
Explaining and evaluating some methods of advertising.
YouTube ads
Establishing relationships with customers by creating video ads in a short time, but already showing all of our hotel facilities.
Save a cost for an advertising cost.
Our ads are not only displayed in domestic areas but also the others country.
LED Board
The costs incurred are bigger but we can rent it for 1 year for that price.
Strategic billboard place so our hotel is easy to remember.
Display in the form of audio-visual display so that it easily attracts attention of people around.

Interrupting the talk about point (A).
YouTube Ads
Limited, because not all countries use a YouTube.
The audience is not enthusiastic about the ad so they will skip it.
LED Board
Only focus on one place. Because we have to rent more if we want to have on the other place.
Frequent weather changes will cause damage to the billboard because it located outside.

Handling / coping with interruptions.
With the lack of advertised YouTube and LED Board, the company took the initiative to add other marketing alternatives by sponsoring and endorse influencers on Instagram. People these day use Instagram more than the other social media such as a Facebook or a Twitter. It will gain more potential customers and the cost is not that big for an ad.

Controlling the good quality meeting.
The meeting goes according to a plan, start from 10.00 AM - 12.00 PM.
The meeting atmosphere was conducive because there's a moderator, who have a responsibility to make the meeting conducive.
Use YouTube adv or LED board have an advantage and disadvantage. So, we have another alternative. We will do sponsored and endorse an influence on instagram because it can captivate the customer more.

Bahasa inggris bisnis1# tugas 8

Group:
1.      Balqiis Salwaa A.U                 ( 21216335 )
2.      Indriani Raraswati                  ( 23216518 )
3.      Nicolaus Try Kurniadi            ( 28216114 )
4.      Nurul Fitriani                          ( 28216444 )
5.      Rika Febriani                           ( 26216412 )

ASSIGNMENT 8
Making and responding to suggestions in a meeting.
Explaining the meeting team the way your customer should do when they need to place order.
• Customers can book rooms through the official website. Customers can access from this website www.verygood.co.id, after that customers can choose the room type:
a. Premium room
b. Deluxe room
c. Junior suite
d. Suite room
e. Presidential suite
• Customers will fill the date when they will check-in and check-out, and total guest(s).
•  For the payment, customer can choose by money transfer via ATM, SMS Banking or M-Banking. Money transfer limit 2 hours after booking. Customers will get the booking room number via email and sms. Customers can confirm the order the day before check-in to make sure.

Explaining the meeting team the way to deliver the ordered products.
• Customers come to the hotel.
• The hotel prepares a welcome drinks.
• The customer will accompanied by a bell boy to the reception for check in.
• Receptionist will asked the customer to shows their ID card and booking room number, after that the receptionist re-records the customer's order.
• Customers will asked to do finger print as access to entry and exit rooms that they booked before.
• After a successful check-in process, the customer can deliver the luggage to the bell boy and bell boy will bring it to the front door.

Predicting and anticipating the future of your team’s business.
For the future, if our hotel continue to only use the website to order, we can certainly not attract many customers. Because customers have to know about our hotel and our social media in order to access the website. In our opinion this is not efficient. So, in the future we will corporate with Traveloka, Pegi-Pegi.com, and Airy Rooms.

Giving suggestion and responding to the suggestions
Mr. A : In my opinion, it would be better for us to corporate with Tiket.com instead Airy rooms. Because, users who access the Ticket.com application more than Airy Rooms.
Marketing : Yes, we agree with your opinion about more Ticket.com have more users. But, after we checked the respond from customers after using the application, most customers are not satisfied. Because the price listed on the application is not accompanied by tax. So, the resulting in added costs that do not match estimates.
Mr. A : So, the total cost in the application for airy rooms already include taxes?
Marketing : After we checked and meet directly with Airy Room's manager. We know and sure that the price listed on the application already includes tax.
 Marketing : Okay. I will agree with you.